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About us

Europ Assistance Group
To find a solution and bring immediate aid to travelers in distress. This was the mission to which Europ Assistance devoted itself by inventing assistance in the spring of 1963

Since beginning, when Europ Assistance was associated with travel and exceptional circumstances, the company's mission has expanded considerably. Today, the Group accompanies individuals and professionals through all stages of their private or professional lives, and is ready to intervene, including at home. Europ Assistance is also expanding its development at an international level in order to increase proximity to its policyholders all around the globe.
On call around the clock 24 hours a day, 7 days a week, 365 days a year, Europ Assistance provide assistance in 208 countries and territories throughout the world: answering the phone instantly, welcoming the customer, handling a difficult situation or moments of distress and intervening quickly and reliably - these are our skills. With the strength of its unique worldwide network behind it, Europ Assistance has learned its reputation for excellence: We currently comprise 50 companies in 33 countries together with 208 agents present in every country ensure in-depth knowledge of local conditions while a network of more than 401 000 service providers (vehicle rentals, doctors, emergency breakdown companies, plumbers and electricians...) supply efficient assistance worldwide. More than forty years of experience and know-how have ensured that the company is the undisputed reference of assistance services.

Europ Assistance in the Nordic countries
Europ Assistance is specializing in medical, travel and roadside assistance, claims handling and lifestyle service.

We offer a 24 hour service, and more than 20 languages are spoken guaranteeing quality service worldwide. We firmly believe in pro-active assistance and claims handling to ensure fast and cost-effective service to the customers of our clients.

We have been selected the exclusive assistance and claims adjuster provider to many successful companies. We always strive for maximum flexibility and tailor made solutions.

Our clients and business partners are leading brands within insurance, banks and credit card companies, tour operators and other companies whose mission is to ensure safe and comfortable traveling and way of life to their customers and employees.

We address all of the Nordic countries from our operation centre situated in Stockholm. From here we provide assistance and claims services 24/7/365 in all Nordic languages. We have a market presence and activities in all of the Nordic countries.