To find a solution and bring immediate aid to travelers in distress.
This was the mission to which Europ Assistance devoted itself by
inventing assistance in the spring of 1963
Since beginning, when Europ Assistance was associated with travel
and exceptional circumstances, the company's mission has expanded
considerably. Today, the Group accompanies individuals and professionals
through all stages of their private or professional lives, and is
ready to intervene, including at home. Europ Assistance is also
expanding its development at an international level in order to
increase proximity to its policyholders all around the globe.
On call around the clock 24 hours a day, 7 days a week, 365 days
a year, Europ Assistance provide assistance in 208 countries and
territories throughout the world: answering the phone instantly,
welcoming the customer, handling a difficult situation or moments
of distress and intervening quickly and reliably - these are our
skills. With the strength of its unique worldwide network behind
it, Europ Assistance has learned its reputation for excellence:
We currently comprise 50 companies in 33 countries together with
208 agents present in every country ensure in-depth knowledge of
local conditions while a network of more than 401 000 service providers
(vehicle rentals, doctors, emergency breakdown companies, plumbers
and electricians...) supply efficient assistance worldwide. More
than forty years of experience and know-how have ensured that the
company is the undisputed reference of assistance services.
Europ Assistance is specializing in medical, travel and roadside
assistance, claims handling and lifestyle service.
We offer a 24 hour service, and more than 20 languages are spoken
guaranteeing quality service worldwide. We firmly believe in pro-active
assistance and claims handling to ensure fast and cost-effective
service to the customers of our clients.
We have been selected the exclusive assistance and claims adjuster
provider to many successful companies. We always strive for maximum
flexibility and tailor made solutions.
Our clients and business partners are leading brands within insurance,
banks and credit card companies, tour operators and other companies
whose mission is to ensure safe and comfortable traveling and
way of life to their customers and employees.
We address all of the Nordic countries from our operation centre
situated in Stockholm. From here we provide assistance and claims
services 24/7/365 in all Nordic languages. We have a market presence
and activities in all of the Nordic countries.